Law · Finance

Got a German payment reminder — what now?

"Mahnung" at the top of the letter, and your heart races. But not every reminder is dangerous, and none forces you to pay on the spot. The thing to know: the difference between a regular reminder and a court order (Mahnbescheid). One can wait, the other absolutely cannot.

Updated: 21. Mai 2026 · Reading time: 6 min · Category: Law

Three stages — one big difference

A money claim in Germany usually goes through three stages:

  1. Invoice (Rechnung). The original claim with a payment deadline. Only after that deadline are you "in default" (Verzug).
  2. Reminder (1st, 2nd, 3rd Mahnung). Reminders from the creditor or their debt collector. No real legal force — no court, no bailiff. Just pressure.
  3. Court order (gerichtlicher Mahnbescheid). A letter from the local court in a yellow envelope. This is where things get serious.

These three are often confused. Collection letters look official ("final notice before legal action") but legally they're the same as a reminder. A court Mahnbescheid comes only from a court and looks completely different.

How they typically differ

Look at the envelope and letterhead:

Normal reminder
White envelope, letterhead from the creditor or collection agency. Words like "Zahlungserinnerung", "1. Mahnung", "letzte Mahnung".
Collection letter (Inkasso)
White envelope, letterhead from a collection agency (e.g. EOS, Creditreform, Riverty). Legally = reminder.
Court Mahnbescheid
Yellow envelope. Letterhead: "Amtsgericht [city] – Mahngericht". Format: pre-printed coloured fields. Delivery date stamped on the envelope.
Vollstreckungsbescheid
Also yellow envelope. Only comes if you didn't object to the Mahnbescheid — final warning before enforcement.

What people typically do at each stage

For a normal reminder

Three checks:

  1. Did I actually get the invoice and fail to pay?
  2. Is the amount right? Was the service really provided?
  3. Are the reminder fees reasonable? What's allowed is actual delay damage — usually €2.50–5 per reminder. €15 flat "processing fees" are often unenforceable.

If everything checks out: pay, or negotiate instalments. If not: write an objection, dispute the claim.

For a collection (Inkasso) letter

Collection agencies are usually only allowed small fees. If they want thousands in "processing fees": object in writing, ask consumer advice (Verbraucherzentrale). But the original claim itself you do have to check — that one is usually legitimate.

For a court Mahnbescheid (yellow envelope)

Here you have around 14 days from delivery. The form has a tear-off objection slip on the back — tick the box, sign, send (registered post). That stalls the case; the creditor would then have to file a proper lawsuit, which is expensive and often doesn't happen.

Tempted not to open the yellow envelope? Bad idea. The date stamped on it counts as the delivery date, whether you read it or not. The 14-day clock runs regardless.

What can typically happen if there is no response

After a normal reminder

After a Mahnbescheid without objection

Frequently asked questions

Do I have to react to every reminder right away?

If the claim is valid: yes, pay or arrange instalments. If you think it's wrong: object in writing. Leaving it unanswered is often the most expensive option — fees grow, and eventually the court Mahnbescheid arrives.

What's the difference between a reminder and a Mahnbescheid?

A Mahnung is a reminder — letter from the creditor or collection agency, white envelope, no real legal force. A court Mahnbescheid comes from a court in a yellow envelope — if you don't object within around 14 days, the claim becomes enforceable.

I don't recognise the claim at all — what now?

For a normal reminder: object in writing, "claim disputed", ask for evidence. For a Mahnbescheid: definitely object within the deadline, the form is included. Then the creditor has to prove the claim in a regular lawsuit — many won't bother.

Are €15 reminder fees allowed?

Usually no. What's allowed is actual delay damage — postage, a bit of effort, normally €2.50–5. Flat €15 fees are often unenforceable under Federal Court rulings. You can pay only the undisputed part and refuse the rest.

Do I automatically get a SCHUFA entry?

Not automatically. The creditor has to send two reminders first, warn you of the SCHUFA entry, and give at least 4 weeks. If that's missing, the entry can be deleted — ask consumer advice or a lawyer.